GENERAL REGULATIONS

1. OVERVIEW

  1. The following regulations are set forth by Vinpearl Joint Stock Company to protect the security and interests of Guests (“Guests”). These regulations will be strictly implemented across all management boards and staff of StaynFun. StaynFun wants to ensure that all Guests can enjoy and optimize the high-quality facilities, services and benefits of their StaynFun. Moreover, the Guests’ duties have already included understanding and complying with the GR '' to ensure a safe and pleasant stay.
  2. These General Regulations may be amended and supplemented from time to time according to StaynFun decision to improve the quality of service and customer experience. These changes will be announced on the official StaynFun Website at 

https://StaynFun.vinpearl.com/dieu-khoan/quy-dinh-chung

2. GENERAL REGULATIONS

  1. Pets are not allowed in the StaynFun.
  2. Smoking is only allowed in areas with authorized sign boards and/or on room balconies. In unauthorized areas and/or StaynFun rooms (except in balconies), smoking is strictly prohibited. If this regulation is violated, the Guests must pay a compensation fee of 3,000,000 VND for the restoration, deep cleaning, and deodorization of the StaynFun’s facilities and utilities for a stay with detected smoking that affects the room conditions.
  3. Comply with safety regulations when commuting within the StaynFun.
  4. Behave appropriately in public areas: Follow the first come, first serve basis; Give priority to pregnant women, the disabled, the elderly and the weak; Do not make noise or screaming; Do not put your feet on public chairs or exercise other impolite behaviors in public spaces; Look after your children in public spaces.
  5. Please kindly return the room keys (unless otherwise stated) to the Customer Service staff when checking out of the StaynFun.
  6. Please store your valuables in your room. The StaynFun will assume no liability for the loss or damage done to the Guests’ personal property.
  7. When leaving the StaynFun room, please make sure that (i) all electrical equipment has been returned to the original condition; (ii) the door of the room has been securely locked; and (iii) the room key is not given to anyone else.
  8. Cooking inside the room is strictly prohibited. Please use electronic equipment for appropriate purposes.
  9. No weapons, chemicals or explosives are allowed to enter the StaynFun’s property at any time.
  10. Some items in the StaynFun room will be charged if lost or broken. Please refer to the list of items that are charged/sold in the room for more details.
  11. Illegal activities, such as gambling, prostitution or using drugs, are strictly prohibited in the StaynFun.
  12. In the case when there are visitors coming to the StaynFun, please notify the Receptionists. For security reasons, outside visitors are not allowed to enter the Guests’ rooms after 10 PM. If the Guests wish to invite visitors to stay overnight, they must register with the StaynFun Reception and pay the accommodation fee in accordance with the StaynFun’s regulations.
  13. Please wear appropriate clothes when staying in the StaynFun’s public areas, such as the lobbies or restaurants, to show respect for other Guests. Nudity is strictly prohibited (even with children).
  14. Follow other procedures as stated by StaynFun.
  15. The Management Board may request the Guests to leave without offering a refund if they deliberately neglect and violate the StaynFun’s rules and regulations.
  16. Do not hang on clothes on the balcony which can affect the landscape of the Apartment/StaynFun
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